Privacy Policy
Our Privacy Commitment
At lytheraqinos, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our financial planning consultation services.
We believe transparency is essential when handling your personal information, especially in the context of financial services.
Information We Collect
Personal Information
- Contact details including name, email address, phone number, and postal address
- Financial information relevant to our consultation services, such as income ranges and general asset information
- Communication records including consultation notes and correspondence
How We Use Your Information
We use your personal information for the following purposes
- 1 Providing personalized financial planning consultations and analytical services
- 2 Communicating with you about appointments, service updates, and relevant financial information
- 3 Improving our services and understanding client needs
- 4 Complying with legal obligations and regulatory requirements
Legal Basis for Processing
Under Australian privacy law, we process your personal information based on
We process your data on the basis of consent and legitimate interest in providing financial consultation services: Consent / Legitimate Interest
How We Share Information
We may share your information in limited circumstances
Service Providers
We may share information with trusted third-party service providers who assist in delivering our services, such as technology platforms and payment processors
Legal Requirements
We may disclose information when required by law or to protect our rights and the safety of our clients
Cookies and Tracking
We use cookies and similar technologies to improve website functionality and analyze usage patterns.
For detailed information about our cookie practices, please review our Cookie Policy Cookie Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Your Privacy Rights
Under Australian privacy law, you have the following rights
- Access your personal information and request copies of data we hold
- Request correction of inaccurate or incomplete personal information
- Request deletion of your personal information in certain circumstances
- Object to or restrict processing of your personal information
- Withdraw consent where processing is based on consent
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Consultation records are typically retained for seven years in accordance with financial services regulations.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website or through direct communication.
This Privacy Policy was last updated on August 19, 2025: August 11, 2025
Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information provided in our contact section.